| MemberCaller |
About
MemberCaller is a web-based service that allows you to send a voice message to any number of telephones. It is great for groups of any size. Whether you want to reach the entire congregation or just the choir to tell them about a change in practice time, MemberCaller is the most efficient way to get a voice notification out quickly. MemberCaller can be used by itself or integrated with Shepherd’s Staff and MemberConnect easily reach all of your members and groups.
Pricing
We offer several pricing options that make it simple and affordable for any size church to reach all members and groups as often you need.
Pre-paid Plans - One-time payment plans. Use these credits at any time with no future payment obligations. These credits expire 365 days after date of purchase.
Credits |
Price |
500 |
69.99 |
1000 |
99.99 |
5000 |
449.99 |
Monthly Plans
Unlimited calling based on the number of phone numbers you need to contact. Great for frequent calling. Renews automatically.
Numbers (up to) |
Monthly Price |
Annual Price |
100 |
49.99 |
499.99 |
200 |
64.99 |
699.99 |
300 |
84.99 |
899.99 |
400 |
99.99 |
1099.99 |
FAQ
Q: What is a Credit?
A: A "Credit" represents one voice message delivery to a single phone number. The message delivery may result with a "Live" person answering the call, or the MemberCaller system leaving the message on an answering device such as voice mail. Credits are refunded to your account for calls resulting in No Answer, Busy, Fax, or for numbers that are not in service.
Q: How long are Prepaid Plan Credits valid?
A: Prepaid Plan Credits are good for a period of 365 days from purchase and then expire.
Q: What if my messaging needs change?
A: You can always add more credits or change your plan by calling us at 800-325-2399.
Q: How much flexibility is there in the use of credits?
A: Credits may be used for one message or be spread over as many separate messages as you need.
Q: Is there a limit to the number of call lists in my account?
A: Number of call lists per account is limited to 100.
Q: Can I combine multiple call lists for a single message?
A: Yes. As long as your account has sufficient credits, you can combine up to 10 call lists in a single message.
Q: Does the system know if a call is answered by a live person?
A: MemberCaller uses state-of-the-art technology to determine whether the phone is answered by a live person, answering machine/voicemail, or a fax line.
Q: How do I find out what happened with my message?
A: Message results can be reviewed by logging into your account on the website and browsing to “Message History”. Also, if you browse to “Account Info” and select “Notify”, each time you send a message, you will be sent an e-mail that contains a summary of your results.
Q: What if someone hears only a portion of the message?
A: If a recipient hangs up inadvertently or a partial message is left in voicemail, we provide a toll-free number the message recipient can dial to hear the last message sent to them.
Q: What is the maximum length of a message?
A: Credits are good for voice messages up to 45 seconds in length.
